What is driver verification?

Driver verification confirms that the person signing up to drive on your rideshare, delivery, or other gig platform holds a genuine driver's license and is the person pictured on it. A verified account can change hands later, so driver verification also re-checks that the same person is still using it. For US drivers, you can add KBA (Knowledge Based Authentication) or an SSN check, which matches the number to the driver's name and date of birth.

How do you verify a driver's license is real?

To verify a driver's license is real, check that the printed front matches the PDF417 barcode on the back, that the document shows no signs of alteration, and that the person presenting it matches the photo. Authenticate's document check returns the license details with a confidence score that the document is authentic. AAMVA's Driver's License Data Verification (DLDV) service goes a step further and checks license data against issuing-agency records, which Authenticate lists as coming soon.

How do rideshare and delivery apps verify drivers?

Rideshare and delivery apps verify drivers in layers, at signup and again later. Uber's October 16, 2025 newsroom post lists a photo ID, a valid Social Security number, document checks, and a background check at signup. After that come Real-Time ID Check selfies, matched to the verified profile photo at varying times so drivers can't predict them. Authenticate covers the identity layers in that list: license authenticity, selfie face match, SSN verification, and ReAuthenticate™ selfie re-checks.

How do you stop drivers from renting or sharing accounts?

To stop drivers from renting or sharing accounts, re-check the face after signup, when a different person is most likely to be driving. Ask at shift start, at a sign-in on a new phone, after a login from a new city, or before a payout change. ReAuthenticate™ runs each of those re-checks with one selfie, compared with the face verified at signup.

What happens when a driver fails a verification check?

When a driver fails a verification check at signup, Authenticate returns the result with the scores behind it: a confidence score that the license is authentic and a face-match score. A failed re-check makes ReAuthenticate™ ask the driver for a government photo ID. Treat all of it as a flag for your team to review, because a real driver photographed in poor light can fail a face match.

Does driver verification include an MVR or background check?

Driver verification on Authenticate confirms identity, meaning the license is genuine and the person presenting it is its owner. The verification itself does not pull a motor vehicle record (MVR) or criminal history. Authenticate is not a consumer reporting agency, and its data may not be used as a factor in eligibility for employment, credit, insurance, or any other FCRA purpose. Talk to your counsel and the Authenticate team before any Authenticate result plays a part in a driver decision.

What is the difference between driver verification and a driver's license status check?

Driver verification checks that a license is genuine and belongs to the person presenting it. A driver's license status check tells you whether that license is currently valid, suspended, or revoked. Authenticate's motor vehicle record (MVR) check returns license status today, as a separate check under terms that bar its use for any FCRA purpose. A real-time status check inside the driver verification flow is listed as coming soon.

How much does driver verification cost?

Driver verification on Authenticate costs one paid government ID check of the driver's license, with Liveness & Face Match included. An SSN check or KBA for US drivers is a separate paid check. ReAuthenticate™ re-checks after that first verification are free, so checking for account renting as often as your rules call for adds no per-check cost. You start with a $100 activation fee that becomes credit toward usage. Credits never expire, and there are no contracts or minimums.